PRESS RELEASES

Qualfon is excited to announce it has been featured in the leader’s category of the 2020 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This marks the first year that Qualfon has been recognized as a leading outsourcing service provider by IAOP, validating the tremendous growth

Qualfon, a full-service marketing solutions and customer experience services provider, is seeing tremendous growth at its Guyana campus despite the global Coronavirus pandemic. For 15 years, Qualfon has been an established BPO provider in Guyana and is the most tenured and largest private employer in the country. From the beginning,

Qualfon, a full-service marketing solutions and contact center service provider, continues to grow its Cebu, Philippines operations by providing job opportunities, despite the Coronavirus pandemic. A majority of businesses in Cebu have temporarily stopped operations following the implementation of the enhanced community quarantine (ECQ); however, the policies put forth by

Dialog Direct, a Qualfon company and provider of full-service marketing solutions, fulfillment and logistic services, has opened a new, state-of-the-art fulfillment center in North Las Vegas, NV. The company continues to grow its footprint by opening this fulfillment center on the West Coast, with an additional 25 sites around the

Qualfon, a full-service business process outsourcing (BPO), marketing solutions and contact center service provider, held its annual global leadership summit in Mexico City, Mexico, last month. Since the arrival of CEO Mike Marrow in 2012, Qualfon has grown from a footprint of six near and offshore sites with revenues of

July 25, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a Major Contender in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This marks the first year Qualfon has been recognized on the PEAK

July 24, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a finalist in the BPO of the Year category at the CCW Excellence Award Ceremony.   “The CCW Excellence Awards represent the best and brightest in customer contact. Being named a finalist

June 18, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was named BPO Innovator of the Year by Caribbean Export during a special ceremony last month at the Outsource to the Caribbean Conference 2019 (OCC). Qualfon was recognized for its innovation in the South American country