Qualfon Earns Great Place To Work® Certification in the Philippines for the Third Year in a Row
Highland Park, Michigan, USA – December 18, 2024 – Qualfon, a global leader in delivering omnichannel customer experiences and business process outsourcing solutions, is proud to announce its recognition as a Great Place to Work® Certified™ company in the Philippines…
Qualfon Data Services Group Earns URAC Accreditation in Health Contact Center Accreditation: NCP, Version 6.0 Program
Highland Park, Michigan, USA – December 12, 2024 – Qualfon Data Services Group, LLC is proud to announce that it has earned URAC accreditation for Health Contact Center Accreditation: NCP, Version 6.0 Program. URAC is the independent leader in promoting health care…
Qualfon Acquires Certain Rainbow Graphics’ Assets, Expanding Client Services and Elevating Print & Digital Offerings
Highland Park, Michigan, USA – December 9, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, announced the acquisition of select client relationships and related assets from Rainbow Graphics, expanding its print and digital service…
Qualfon Celebrates Notable Advancement in the 2024 Everest Group CXM Services PEAK Matrix® Assessment, Marking Six Consecutive Years as a Major Contender
Qualfon, a leading provider of world-class Customer Experience solutions, is proud to announce its continued success as a Major Contender in the 2024 Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment for the Americas. This milestone represents Qualfon’s sixth consecutive year on the PEAK Matrix, reflecting its substantial progress in market impact and service delivery capabilities.
Qualfon Names Ian Jones as First Chief Marketing Officer
Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief Marketing Officer (CMO). Ian Jones brings a distinguished background, having served as Managing Director of Qualfon’s Integrated Solutions Group for the past
Qualfon and Accurity Solutions Forge Partnership to Set Industry Standards in Trust and Safety
Highland Park, Michigan – June 20, 2024 – Qualfon, a leading global provider of business services, is excited to announce a strategic partnership with Accurity Solutions, a prominent leader in trust and safety as a service. This collaboration aims to enhance Qualfon’s trust and safety practices by providing innovative solutions that safeguard
Qualfon to Inaugurate New Site in Cagayan de Oro, Philippines
Highland Park, Michigan – May 16, 2024 – Qualfon, a leading global business services provider, is pleased to announce the inauguration of its new CX center in Cagayan de Oro, Philippines. Qualfon’s new location enhances the company’s 20-year CX leadership presence in the Philippines and harmonizes well with existing bases in
Qualfon Welcomes Christian Bosse as Senior Vice President of Strategic Account Management, Bringing Proven Leadership in Customer-Centric Roles
Highland Park, Michigan, USA – April 5, 2024 – Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles. Prior to joining Qualfon, Christian served as the Chief Customer
Christina Ungaro Joins Qualfon as Chief Global Mergers & Acquisitions Officer
Highland Park, Michigan, USA – February 14, 2024 – Qualfon, a global business services provider, is proud to welcome Christina Ungaro as its Chief Global Mergers & Acquisitions Officer. Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value
