Program Improvement Leads to Increased Sales for Insurance Company

Opportunity

Our leading global insurance client operates in more than 80 countries and jurisdictions, providing a large range of insurance products to commercial and individual customers, including:

They expanded their lines of business with QCXi and launched middle-market insurance selling based on direct mail responses. We started selling high net worth products and services to their private client group. However, supervisors noticed the team was missing sales goals by 17%.

Click to view the full version of this case study including our solution and results.

Featured Case Studies

Accent Neutralization Solution Increases CX Satisfaction by 3.65%

Challenge When our US-based utility client decided to move offshore, there was understandable apprehension about their customers’ reactions to non-native speakers. The client wanted to ensure that communication barriers would not negatively impact service or customer

Lifting Customer Experience to Greater Heights

Rapid Response to a Work-At-Home Solution to Ensure Business Continuity

Six Sigma Process to Increase Conversion Rates

Grocery Delivery Service Company Reaches Email Goal During High-Volume Season

Efficient Customer Engagement Increases Service Levels

Insights

Case Study

Customer Objective

Program Improvement Leads to Increased Sales for Insurance Company

Opportunity

Our leading global insurance client operates in more than 80 countries and jurisdictions, providing a large range of insurance products to commercial and individual customers, including:

They expanded their lines of business with QCXi and launched middle-market insurance selling based on direct mail responses. We started selling high net worth products and services to their private client group. However, supervisors noticed the team was missing sales goals by 17%.

Featured Case Studies

Accent Neutralization Solution Increases CX Satisfaction by 3.65%

Recent Case Studies

Lifting Customer Experience to Greater Heights

Rapid Response to a Work-At-Home Solution to Ensure Business Continuity

Six Sigma Process to Increase Conversion Rates

Grocery Delivery Service Company Reaches Email Goal During High-Volume Season

Efficient Customer Engagement Increases Service Levels

Email Us

Call Us

Find Us

Case Study

Customer Objective

Program Improvement Leads to Increased Sales for Insurance Company

Opportunity

Our leading global insurance client operates in more than 80 countries and jurisdictions, providing a large range of insurance products to commercial and individual customers, including:

They expanded their lines of business with QCXi and launched middle-market insurance selling based on direct mail responses. We started selling high net worth products and services to their private client group. However, supervisors noticed the team was missing sales goals by 17%.

Featured Case Studies

Recent Case Studies

Thank you for your interest in learning more about our numerous employment opportunities

Welcome to Qualfon the parent company of QCXi

Welcome to Qualfon the parent company of QCXi.

Welcome to Qualfon the parent company of QCXi

Welcome to Qualfon the parent company of QCXi

Welcome to Qualfon the parent company of QCXi

Welcome to Qualfon the parent company of QCXi