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Customer Objective

Improved Approval Rates For eCommerce Fraud Protection

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Challenge
The client partnered with QCXi to further their mission to make fraud-free ecommerce available to every business. We are responsible for mitigating the risk involved in the payment processing including review and investigation of potentially risky online transactions; therefore, we need to ensure that all orders approved or denied are reviewed correctly.
Approved orders mean revenue to the companies; however, there's also the risk of losing money from chargeback requests. With large quantities of data to review, the team was challenged to increase the current, average approval-rate percentage of 38% to a targeted goal of 50%.

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Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi.

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.