Title processing was costly with information errors resulting in risky claims, and turnaround times were not fast enough to gain a competitive advantage in today’s high-speed, high-expectations mortgage industry.
As a result, company leaders went looking for a back-office outsourcing partner who could help them:
- Accelerate business processes and cost effectively fluctuate to meet changing market demands
- Increase accuracy to reduce the number of errors and therefore decrease risk and the number of title claims
- Create a competitive edge in a highly competitive marketplace
QCXi Solution
- QCXi offered three advantages over other back-office processing providers: global production teams overseas and in the U.S.; rapid implementation and training times; and management teams in the U.S.
- Within one month, we implemented title and mortgage processing in the U.S., China and the Philippines. More than 500 employees across the globe provided information searching, data keying, quality control and examination, and more.
Results
Millions in Savings and a 95% Accuracy Guaranty
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Enhanced Scalability with More Competitive Edge
Provides more than 150 title and mortgage products and helps with special projects
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